Quality Improvement (QI) Network

Quality Improvement (QI) Network

ifrat-icon3  Why Join the QI Network?

The QI Network is part of our QIAP. It was established in line with our Self-Assessment logic which considers that Presidents, staff members, Therapists, Inceptors and Affiliates of each National Representative Offices are best-placed to make sure that their day-to-day activity meets our QIAP standards.

The QI Network enables you to get in touch with your peers from other Representative Offices Overseas, to share your learning and professional development experience at IFRAT, and discuss on how to improve the quality of services provided to people suffering from addiction. It is an exchange of good practices between IFRAT Members, member staffs and Presidents from all over the world, which can inspire each other to improve our day-to-day activity.

The QI Network is accessible to all our Members and you can join the QI Network via your personal IFRAT account.

  • Peer-Assessment

The QI Network is also an easy way to connect IFRAT Members, member staffs and Presidents from all our Representative Offices Overseas, and strive altogether for the quality improvement of our Action.

Our Quality Improvement policy also includes a positive approach of the performance assessment of our Trainers and Lecturers, who have the possibility to improve themselves through peer-assessment. For example, two IFRAT Trainers  from different countries and International Divisions can join the QI Network, discuss on the educational activities they have in common and improve the quality of their courses.

Any IFRAT Trainer or Lecturer can join the QI Network via his or her personal IFRAT account, and request a Peer-Assessment on-line. In this way, any IFRAT Trainer or Lecturer can ask another IFRAT Trainer to observe one or more of his/her sessions, and then discuss together the positive and the negative aspects of their session delivery, and how it could be improved. This Peer-Assessment relationship between IFRAT Trainers can continue, and they can evaluate each other using a checklist that they developed.

  • QI Network Projects

There are numerous ways to develop Peer-Assessment relationships: it is up to the users of the QI Network to create other forms of Peer-Assessment, and contribute at your scale to the quality improvement of our Action.

Striving for permanent quality improvement can lead to the formation of small groups of IFRAT Members and the development of QI Network Projects, to rationalize our Action at international level. The possibility to develop QI Network Projects must come from the users of the QI Network, it can be put to the Agenda of our Annual General Meeting, and Project initiators can find support by contacting our Quality Control and Accreditation Department.

Here are sone examples of QI Network Projects or discussion groups, contributing to the quality improvement of our Action:

– Probity:  Our Recovered Addiction Therapists are expected to show integrity, trustworthiness, openness and honesty in all aspects of their professional practice. Transgressions of this type may be those against the law and our professional standards. These categories often overlap and this QI Project tackles these questions to minimize their likeliness, to indicate what may happen as a consequence, and what types of sanction may be applicable.

– Coping with complaints: Complaints about therapists are inherently likely because part of their professional responsibilities may be to articulate opinions with which the patient and/or their family may disagree. Our Recovered Addiction Therapists may have to cope with some of these complaints during their career. This QI project gathers several Therapists discussing on how to deal with these complaints and how to maintain trust and dialogue with their patients.

– Whistle-blowing: As it is our Members’ responsibility to report or emit any complaint about their learning experience at IFRAT, our self-assessment policy encourages our Recovered Addiction Therapists to pass on concerns about actions that are possibly unsafe or illegal among our Members. This is called ‘whistle-blowing’. Passing on concerns does not mean becoming a private detective or using in to pursue a personal grievance or expect thanks. But it must be used by our Members to help us to maintain the reputation of Recovered Addiction Therapists. This QI project gathers IFRAT Members discussing on how to develop the whistle-blowing procedure within our organisation and prevent abuses.

– Research and Innovation: Continuing and supporting the Research in the addiction field and associated fields is one of our main objectives. Our Education and Training Department works towards the development of Degrees in the Higher Education Sector. In a short-term future, we hope that the promotion of our Action across the continents will reach more people through the creation of further Higher Education Degrees specialised in Addiction Studies. This QI project aims to continue the Research in the addiction field and promote the development of further academic degrees in Addiction Studies.

Suggestions and ideas: IFRAT promotes active participation of its Members in any aspects of the development of our organisation. This QI project gives the opportunity to IFRAT Members to meet up or discuss by means of our blogs and chat, to propose suggestions and ideas to improve the functioning of our organisation. Their ideas can be put at the agenda of the next Annual General Meeting (AGM).